Corwinn vs Jobber

Jobber works fine at 5 technicians. Most shops outgrow it by 15.

Q: BBB profile for Jobber?

Not accredited — 9 of 9 published customer reviews are 1-star; 5 of 9 never received a company response. (Source: BBB)

Q: Trustpilot for Jobber?

4.2 / 5 — 227 reviews — 71% five-star, 18% one-star. Solid on the whole; the 1-star minority is where the pattern below lives. (Source: Trustpilot)

Q: Where it breaks for Jobber?

~10-15 techs — Reviewers consistently cite this as the point custom-reporting and job-costing gaps start to bite. (Source: Aggregated review analysis)

Jobber's own reviews are genuinely decent on day-to-day usability — the real ceiling shows up in reporting depth and per-seat pricing once a shop scales past its sweet spot, and in a cluster of BBB billing/refund disputes worth knowing about going in.

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BBB profile

Not accredited

9 of 9 published customer reviews are 1-star; 5 of 9 never received a company response.

Source: BBB ↗

Trustpilot

4.2 / 5

227 reviews — 71% five-star, 18% one-star. Solid on the whole; the 1-star minority is where the pattern below lives.

Source: Trustpilot ↗

Where it breaks

~10-15 techs

Reviewers consistently cite this as the point custom-reporting and job-costing gaps start to bite.

Source: Aggregated review analysis ↗

What Jobber's own reviews say

Not our claims — recurring themes pulled directly from the public sources cited above.

"Extremely limited" reporting options once a shop needs anything beyond the built-in views— Trustpilot review

A 12-year customer describing API timeouts causing duplicate invoice line items with no responsive support— Trustpilot review

Refund denials and continued billing after cancellation are the most repeated BBB complaint pattern— BBB complaint filings

Per-user pricing "they KEEP raising" cited as the reason a switch was seriously considered despite data lock-in— Trustpilot review

Corwinn vs Jobber

	Jobber	Corwinn
Offline field access	Limited — mobile app degrades without signal	Full read + write + create offline, syncs when back online
Job costing	No built-in revenue-vs-cost-per-job report	Per-job revenue, parts cost, and commission cost, built in
Custom reporting	Reviewers repeatedly cite this as missing	Reports are live queries against your real data, not a fixed template
Pricing	Per-user, cited as rising and punishing growth past ~8 seats	Flat $99/mo base (unlimited office seats) + $29/mo per technician
Contract	Billing/refund disputes are the top BBB complaint theme	Month-to-month, no lock-in contract

Flat pricing, stated in full

$99/mo

Unlimited owner, dispatcher, and office seats — plus $29/mo per active technician.

No add-on tiers. No 12-month contract. Month-to-month.

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